Stokenchurch
Dog Rescue
CROSSROADS VETERINARY CENTRE
Main Surgery:
54 West Wycombe Road
High Wycombe HP11 2LP

Tel: (01494) 459095

 

NEWSLETTER page 2
For the very latest News items from Crossroads, please go to the menu
and select your news items here
A message from your practice...
19th-23rd July 2010 we participated in National Veterinary Nursing Week
Click on the thumbnails for a closer look...

During this week was a chance for veterinary nurses across the country to promote their profession and importance within the veterinary practice.

At Crossroads we promoted our nursing team by holding an open evening on Thursday 22nd July from 7.30-9.30pm. We demonstrated our role within our practice and gave careers advise to any budding veterinary nurses of the future. Those present had an opportunity to venture round the back to see behind the scenes.



click here for news item.
vets wycombe
Click on the link here to read all about us as we appeared in the Bucks Free Press earlier this year. Due to the changing nature of the issues the news paper, this is a copy of the page to guarantee your access to our 'exploits'!


GREAT NEWS!!!

PDSA or Peoples Dispensary for Sick Animals to offer Petaid practice in High Wycombe Crossroads Veterinary are pleased to announce that as from 1st October 06 we are joining the PDSA Petaid scheme for pet owners who are in receipt of Housing benefit or council tax benefit. What does this mean? well if you are a pet owner who receives benefits as mentioned then contact the practice for a leaflet for the scheme and call the number on it. The PDSA will then explain how it works and you will receive a registration form. Once this is complete and the PDSA have received and checked details they will issue you with a certificate for the named pet.

What costs are covered? the scheme is for sick and injured animals and so they will not pay for vaccinations and routine neutering which of course are recommended as basic animal care, but once you are registered with Crossroads and the PDSA Petaid scheme you can book your pet in for an appointment for veterinary treatment. The scheme does not cover breeding of your pet especially for financial gain.

Your certificate will be valid for 6 or 12 months and they PDSA will contact you to renew as necessary. Only one pet per household is allowed but you can select to chose to name another pet at re registration time.

So call in to the practice or look out for posters at local community centres etc and contact the number if you think you may be entitled to Petaid and get registered.

To all our clients who may ask will this affect the practice or the way the practice works in anyway? no not at all the Veterinary Centre will continue as we have for many years offering the best in pet healthcare and client care we can. Clients will not in any way see fee increases to assist the scheme as it is run and funded by the PDSA not the practice. We are just able to offer a little something back to the community and see clients here who may have had to travel out of the area to seek subsidised pet care.

Do you know a friend, family member or neighbour who may benefit from this scheme and not be aware of it? young or old alike, please let them know about it. Click on the logo (left) for more information.

Crossroads Vets are based at 54 West Wycombe road High Wycombe, Amersham Road - Hazlemere and Couching Street- Watlington
Kind regards

Your Veterinary Practice



Crossroads Veterinary Centre has been inspected and approved to
the BSAVA Practice Standard

 
The British Small Animal Veterinary Association (BSAVA) is the professional body that represents 5,500 veterinary surgeons in the UK who look after our pets. It is world renowned for its excellence.

BSAVA Practice Standards Scheme is aimed at encouraging high standards of service, facilities and safety in practice.
 

To achieve the BSAVA Standard, practices must apply to the Association, complete a detailed questionnaire confirming that it meets the requirements and is then thoroughly inspected by an independent trained veterinary surgeon. Inspectors visit the practice with a detailed and strict set of guidelines to cover all aspects of small animal practice. These include

· 24 hour service – although all veterinary practices must by law provide 24 hour cover, checks are made to ensure adequate staffing levels for out of hours emergencies.
· Qualifications and continuing education of staff- all staff, from receptionists to part-timers, must receive adequate training and instruction. Veterinary surgeons and nurses must also continually undertake further training to keep their skills up to date in the rapidly advancing world of veterinary medicine.
· Clean hygienic and secure premises- practices are required to provide premises where owners and animals feel comfortable and secure, with good levels of hygiene.
· Efficient and accurate patient records- case histories must be easily retrievable, up to date and confidential.
· Diagnostic equipment including X-rays- equipment must be set up, operated and maintained to strict guidelines to ensure the safety of both staff and animals, and allow proficient diagnosis.
· Laboratory facilities- quality controlled for accurate results of tests.
· Hospitalisation and nursing care- secure facilities for in- patients with adequate nursing care and minimal risk of infection.
·Surgical facilities- including an operating theatre available at all times, anaesthetic equipment that is safe for both staff and animals and suitable for all species treated, and effective sterilisation of instruments and equipment.
· Safe storage and dispensing of medicines- including well rotated stock, stored correctly and dispensed fully labeled with suitable instructions to the pet owner.
· Full compliance with health and safety regulations- for the protection of owners, their animals, the staff and all visitors to the premises, the practice must comply with the government’s comprehensive health and safety legislation, including a regular review of all practice activities.

From the practice point of view, being to BSAVA Standard brings advantages which, ultimately, benefit you and your pets.


What to do in case of Emergency